faq

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Faqs

A collection of the most frequently asked questions.

If you don’t find what you’re looking for or need further information, do not hesitate to contact us.

Where can I buy MagisterApp apps?

All of our apps are available through the App Store or Google Play Store.

Can I install full version both on my iPhone, iPad and iPod ?

Yes, you can. In new versions of our games, you just access to settings menu and select “retrieve your purchase”.
In the other versions, to get the full content, simply you have to repeat the purchase procedure. iTunes ask you to buy the app but it will be for free.
IMPORTANT: You need to use the same account (Apple ID) that purchased the full version previously.

I would like to work with you. How do I go about this?

We are always looking for young motivated and keen partners. Access the page “Who
we are” where you will find the section “Work with us” and attach your CV.

What happens if I uninstall and reinstall the application and get the lite version?

As described above, to get the full version you have to retrieve your purchase from settings menu or simply repeat the purchase procedure.
It will be for free if you use the same account (Apple ID) that purchased the full version previously.

Why I can’t here the sound when I am playing a game?

If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.

System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.

Settings > General > Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.

If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.

If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.

Do you need our help?

If you have not found the answer to your question in the FAQ section, do not hesitate to contact us for any assistance with our apps or other information.

Contact Us

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